I keep getting emails from the BBB - What do I do with them?

Created by Yusheeka Gray, Modified on Tue, Dec 10, 2024 at 5:29 PM by Yusheeka Gray

As part of our unique Smart Credit Algorithm process, we help you file third-party complaints with the BBB (and sometimes the CFPB as well). As a result, you will receive their responses in your email. Make sure to check your email regularly (including junk/spam) and do the following:

Create log in details, if necessary;
Forward those emails to us right away; and
Send those log in details to us, along with the emails that you're forwarding

It is EXTREMELY important that you forward these emails to us in a timely manner so that we can help you to reply to any complaint responses right away.

When applicable, it is equally as important to update your password when asked because the link to update the password expires in 24 hours.

Please forward emails to supprt@diycreditclinic.com.