What happens after I mail my dispute letters?

Once you mail your dispute letters, the process officially begins — but there are a few very important next steps you must complete.

After mailing your letters, you must:

1. Save your proof of mailing (receipt, tracking number, or certified mail slip if applicable; you can also take a picture of your sealed envelopes going into the mail box and use that as proof).

2. Submit your proof of mailing using the method outlined in your Member Guidelines (portal upload, email, or text).

3. In the event you forget to capture any of the above proof of mailing, you can simply text us with the exact date of mailing and we'll just use that for future follow-up.

Submitting your proof of mailing allows our team to:

• Track your dispute timeline accurately

• Schedule your next audit or update

• Know when it’s time to check for responses or results

• Keep your journey moving forward without delays

If proof of mailing is not submitted, your next round could be prematurely updated with incomplete data because we cannot properly time the next step without it.